SHIPPING
Jules the Label ships all orders from Bali, Indonesia.
Delivery timeframes apply to all destinations, including Australia, as orders are shipped internationally.
| Processing time | Standard delivery | Express | |
|---|---|---|---|
| Australia | 2-4 business days | 7-14 business days | 4-8 business days |
| New Zealand | 2-4 business days | 10-21 business days | 7-14 business days |
| International | 2-4 business days | 10-21 business days | N/A |
Delivery estimates do not include order processing time. Processing times are calculated in business days only and exclude weekends and public holidays.
TRACKING
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.
CUSTOM & DUTIES
International orders are subject to customs fees, duties and taxes as required by the destination country. These charges are the responsibility of the customer.
DELAYS
Delivery timeframes are estimates only and may vary due to customs processing or shipping carrier delays.
RETURNS & EXCHANGES
For information on returns, exchanges or refunds, please visit our Returns & Exchanges page.