Our team is here to help if something isn’t quite right with your order.

To lodge a return:

Email returns@julesthelabel.com with your order number, photos and details.

You can view our full Returns Policy here.

If you believe your item is faulty, please complete our Faulty Item Form here:

FAULTY ITEM REQUEST FORM

We assess faulty claims in line with Australian Consumer Law.

Our team will review your request within 1–2 business days.