JTL understand that your privacy is important and ensure the information provided by you is collected and held in accordance with relevant Australian privacy law.

If you choose to provide your personal details to us, we may collect the requested information from you including your name and contact details and any other information that you supply to us.

Any information we collect is used to assist in providing you with relevant consumer information, store openings and offers  that may be interest to you as a valued JTL customer.

We do not disclose information that we hold two unrelated companies outside a corporate group for marketing purposes.

We may use cookies, tracking pixels and related technologies to provide advertising services. Cookies are small files stored on your device they enable us to identify your device when you move between different websites and applications, so that we can serve more targeted information to you.

You can opt out of receiving information from us at any time.  Simply click the unsubscribe button at the bottom of any communications you receive from us or call us. Please be aware that unsubscribing will prevent us from contacting you with relevant offers and VIP rewards.

Any information that we no longer required is destroyed. When we have collected information about you it cannot be seen or modified by anyone but JTL employees and contractors.

We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. You may access your information held by JTL at any reasonable time. If you would like to know what information we hold about you, please contact our office. If you discover that there is an error or information is missing, please notify us and we will try to correct the information as soon as possible.

Please contact us or see our FAQ for additional assistance.